FAQs

Account Opening

Documents needed when opening a trading account are: 

1 copy of photocopied IC (front and back) 

3 months of latest active bank statement 

1 set of application forms (forms can be obtained from this link)

TAF currently only provides Quick Screen Trading (QST). 

As of now, TAF only offers Bursa derivatives products. TAF will keep clients posted whenever there are more products offered in the near future.

The account opening process will take approximately three (3) working days. 

Yes, TAF accepts digitally signed forms. 

Dealing : +603-20724832

ITD

(Day time– 8:00 am – 6:00am) : +603-21679799

(Night time– 8:00 pm – 11:30 pm) : +603-21679339

Performance Margin

In TAF, we practise full-margin trading for all Bursa derivative products. The margin rates are in accordance with Bursa margin requirements. 

Currently, the required margin is as follows (it is subject to change): 

FKLI: RM 4,000/lot 

FCPO: RM 7,000/lot 

A lower intraday margin is subject to management approval on a case-by-case basis. 

Clients can hold T+3 if and only if the client’s margin account is above 50% of the required margin. Any margin accounts lower than 50% will be subject to TAF foreclosure prior to the T+3 margin call. 

The margin call is calculated based on the following calculations: 

Cash balance — unrealized losses = equity balance; 

When equity balance < required margin, margin call will trigger. 

When a client does not act upon the margin call, TAF will exercise its rights to foreclose the client’s position even if the margin call has yet to reach T+3. The decision is in the hands of TAF to determine the right course of action. 

After-Hour Night Trading (T+1)

After-hour night trading is an extended trading hour a day before the next trading session. The aim is to sustain growth momentum by enhancing infrastructure to improve the price discovery of Malaysian derivatives products and attract international market players. 

The trading hours are from Monday to Thursday, 9:00 PM to 11:30 PM Malaysia Time for all products and until 2:30 AM for all equity and selected commodity products. The night trading will cease if the next trading day is a public holiday. 

FCPO night trading hours are from 9:00 PM to 11:30 PM, Monday to Thursday (except public holidays). 

Yes, TAF back office will update the client’s deposit at the cut-off time of 11:30 PM. Any deposits made after the cut-off time will be updated on the next trading session. 

Regarding withdrawals submitted during the night market, the back office will only process them on the next trading day before 10:00 AM. Any withdrawal after 10:00 AM will only be processed on the next working day. 

Any open position after 6:00 PM will be considered T+1 in night trading. It is because night trading is an extension of the trading session for the next trading day, not an extension of the current trading day. 
To better illustrate, here is the detailed explanation for FCPO:
6/2/2023
9:00 PM – 11:30 PM –>consider session 1 for 7/2/2023 (any open position margin call from 6/2/2023 6:00 PM will +1 in margin ageing)
7/2/2023
10:30AM – 12:30 AM –>consider session 2 for 7/2/2023 (Margin call T+1)
7/2/2023
2:30 PM – 6:00 PM –>consider session 3 (final session for 7/2/2023 and margin call T+1 before 6:00 PM)
7/2/2023
9:00 PM – 11:30 PM –>consider session 1 for 8/2/2023 (any margin call position that carries from 6/2/2023 session 1 will +1 to the margin call ageing and become margin call T+2)

Dispute

You may download the complaint form here, fill in the details, and forward it to tafcomplaint@ta.com.my or print and drop it at TA Futures Sdn Bhd office. 

The duration of the process may differ on a case-by-case basis. It is to ensure the process is fair to all parties without prejudice. 

If you are not satisfied with our final response, you may refer your complaint to SIDREC within 180 days from the date of our response. 

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